Who are Zendesk's subprocessors?

Zendesk discloses 56 sub-processors, including Amazon Web Services, Inc., Google LLC, Google Cloud EMEA Limited, Cloudflare, Inc., Datadog, Inc., Functional Software, Inc. (aka Sentry), and others. Monitored daily by Registora.

How many subprocessors does Zendesk use?

Zendesk currently discloses 56 sub-processors, last checked 08 September 2026.

How often does Zendesk's subprocessor list change?

Registora checks Zendesk's list every day and records each change on this page.

Subprocessor list · § Monitored daily

● Checked 08 September 2026

Zendesk subprocessors

Zendesk discloses 56 sub-processors as of 08 September 2026, including Amazon Web Services, Inc., Google LLC, Google Cloud EMEA Limited, Cloudflare, Inc.. Registora re-checks Zendesk's published list every day and records each change; the change history on this page is RFC-3161 tamper-evident.

Zendesk discloses 56 sub-processors. Monitored every day by Registora. Source: Zendesk's disclosure.

§ I

The current list

List last changed 08 September 2026.

56 total

Infrastructure (2)

Amazon Web Services, Inc.
Cloud Service Provider for All Services
United States, Ireland, Germany, United Kingdom, Japan, Australia
Google LLC, Google Cloud EMEA Limited
Cloud Service Provider for Zendesk QA, AI agents
Zendesk QA: Germany AI agents: United States, Belgium

Service Specific (27)

Cloudflare, Inc.
Provides content distribution, network performance optimization, security, abuse prevention, and DNS services for web traffic transmitted to and from the Services.
Local (Cloudflare routes traffic to worldwide data centers closest to the user's location. Logging by Cloudflare is performed in the United States.)
Datadog, Inc.
Provides logging platform used for performing analytics, debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior.
United States, Germany Forethought AI Agents: United States
Functional Software, Inc. (aka Sentry)
Provides cross-platform error monitoring and reporting services.
United States, Germany
Snowflake Inc.
Provides data warehouse and analytics services and supports advanced Analytics Functionality.
United States, Germany
Forge Technology, Inc. (aka Paragon)
Provides integration infrastructure platform services
No hosting of Service Data
Google LLC
Supports translation functionality available to Agents, analytics dashboards and features, user authorization within Zendesk WFM, and generative artificial intelligence and natural language processing services.
No hosting of Service Data
Halon Security AB
Supports email filtering and security services.
Germany
MongoDB, Inc.
Provides scalable database services used to host select Service Data.
United States, Ireland, Germany, Japan, Australia AI agents: United States, Belgium Forethought AI Agents: United States
Baseten Labs, Inc.
Provides hosting and inference infrastructure for open-weight AI models.
No hosting of Service Data
ElevenLabs Inc.
Provides generative artificial intelligence and natural language processing services.
No hosting of Service Data
Fireworks.ai, Inc.
Provides hosting and inference infrastructure for open-weight AI models.
No hosting of Service Data
Groq, Inc.
Provides hosting and inference infrastructure for open-weight AI models.
No hosting of Service Data
OpenAI, L.L.C.
Provides generative artificial intelligence and natural language processing services.
No hosting of Service Data
Deepgram Inc.
Supports voice-related features, including generating transcripts and providing analysis and data redaction functionality for recordings and transcripts.
No hosting of Service Data
Twilio, Inc.
Supports telecommunication and messaging functionality, including telecommunication infrastructure.
Voice Functionality: United States, Ireland, Australia Zendesk Sell, Forethought AI Agents: United States
SendGrid, Inc.
Provides email campaign services used to send notification emails and dashboards to Agents and End-Users.
United States
Confluent, Inc.
Provides the infrastructure for Kafka clusters where all tickets and Agent activity data flow through.
United States
Microsoft Corporation
Hosts large language models used to provide generative artificial intelligence and natural language processing services.
No hosting of Service Data
Aiven Oy
Provides search and data analytics functionality.
United States, Belgium
Raintank, Inc. (aka Grafana Labs)
Provides logging and observability functionality.
United States, Belgium
Cartesia AI Inc.
Provides text to speech generation for Forethought AI Agents Solve Voice.
No hosting of Service Data
Daily.co
Provides voice channel infrastructure.
No hosting of Service Data
Gladia, Inc.
Provides natural language processing services for voice-related features.
No hosting of Service Data
Mistral AI
Provides generative artificial intelligence and natural language processing services.
No hosting of Service Data
Pusher Ltd.
Supports live event handling and messaging services for system-wide notifications.
United States
APIHub, Inc. (aka Clearbit)
Provides the marketing data engine used for the Reach functionality available in Zendesk Sell.
United States
GoodData Corporation
Supports analytics functionality in Insights.
United States

Innovation Services (3)

Amazon Web Services Australia Pty. Ltd.
Cloud Service Provider
United States, Canada, United Kingdom, Germany, Australia
Datadog, Inc.
Provides logging platform used for performing analytics, debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior.
United States
MongoDB, Inc.
Provides scalable database services used to host select Service Data.
Contact Center - Innovation Services: United States, Canada, United Kingdom, Germany, Australia

Zendesk Group (24)

Zendesk, Inc.
Zendesk group entity
United States
Zendesk International Limited
Zendesk group entity
Ireland, Italy
Zendesk ApS
Zendesk group entity
Denmark, Sweden
Zendesk GmbH
Zendesk group entity
Germany
Ultimate.ai GmbH
Zendesk group entity
Germany
Zendesk Pty., Ltd
Zendesk group entity
Australia
Zendesk UK Limited
Zendesk group entity
United Kingdom
Zendesk Incorporated
Zendesk group entity
Philippines
Zendesk Singapore Pte. Ltd.
Zendesk group entity
Singapore
Zendesk Brasil Software Corporativo LTDA
Zendesk group entity
Brazil
Zendesk G.K.
Zendesk group entity
Japan
Zendesk France SAS
Zendesk group entity
France
Base sp. z o. o. (Base spółka z ograniczoną odpowiedzialnością)
Zendesk group entity
Poland
Smooch Technologies ULC
Zendesk group entity
Canada
Zendesk Technologies Private Limited
Zendesk group entity
India
Zendesk Korea LLC
Zendesk group entity
South Korea
Cleverly, Unipessoal, LDA
Zendesk group entity
Portugal
Zendesk Technologies Spain S.L.
Zendesk group entity
Spain
Zendesk, S. de R.L. de C.V.
Zendesk group entity
Mexico
Zendesk Netherlands B.V.
Zendesk group entity
Netherlands
Tymeshift doo Novi Sad
Zendesk group entity
Serbia
Qualitista OÜ
Zendesk group entity
Estonia
Ultimate Enterprises Oy
Zendesk group entity
Finland
Unleash Labs Ltd.
Zendesk group entity
Israel

§ II

Change history

Tamper-evident · this capture is RFC-3161 timestamped by DigiCert on 08 September 2026. Verify ↗

Removed
Zendesk Italy S.r.l.
03 September 2026
Modified
Zendesk ApS
03 September 2026
Added
Zendesk G.K.
03 September 2026
Removed
Deepgram, Inc.
03 September 2026
Removed
Groq Inc.
03 September 2026
Removed
Twilio Inc.
03 September 2026
Removed
FutureSimple Inc.
03 September 2026
Removed
ZD Sub Holdings
03 September 2026
Removed
Smooch Technologies US Inc.
03 September 2026
Removed
Tymeshift, Inc.
03 September 2026
Removed
Local Measure Inc.
03 September 2026
Removed
HyperArc, Inc.
03 September 2026
Removed
Unleash Technologies, Inc.
03 September 2026
Removed
Forethought Technologies, Inc.
03 September 2026
Removed
Zendesk Australia Holding Pty. Ltd
03 September 2026
Removed
Online Media Holdings Ltd.
03 September 2026
Removed
Local Measure International Pty Ltd.
03 September 2026
Removed
Ultimate.ai Ltd
03 September 2026
Removed
Kabushiki Kaisha Zendesk
03 September 2026
Removed
Forethought Technologies Canada, Inc.
03 September 2026
Removed
Tymeshift Portugal, Unipessoal Lda
03 September 2026
Removed
Zendesk Sweden AB
03 September 2026
Modified
Amazon Web Services, Inc.
03 September 2026
Modified
Cloudflare, Inc.
03 September 2026
Modified
Functional Software, Inc. (aka Sentry)
03 September 2026
Modified
Google LLC
03 September 2026
Modified
MongoDB, Inc.
03 September 2026
Modified
ElevenLabs Inc.
03 September 2026
Modified
OpenAI, L.L.C.
03 September 2026
Modified
Twilio, Inc.
03 September 2026
Modified
Microsoft Corporation
03 September 2026
Modified
Cartesia AI Inc.
03 September 2026
Modified
Daily.co
03 September 2026
Modified
Gladia, Inc.
03 September 2026
Modified
Mistral AI
03 September 2026
Modified
Pusher Ltd.
03 September 2026
Modified
Zendesk International Limited
03 September 2026
Added
Baseten Labs, Inc.
17 July 2026
Modified
Fireworks.ai, Inc.
17 July 2026
Modified
Groq, Inc.
17 July 2026
Modified
Google LLC, Google Cloud EMEA Limited
17 July 2026
Modified
MongoDB, Inc.
04 June 2026
Modified
ElevenLabs Inc.
04 June 2026
Modified
OpenAI, L.L.C.
04 June 2026
Modified
Microsoft Corporation
04 June 2026
Added
Cartesia AI Inc.
04 June 2026
Added
Daily.co
04 June 2026
Added
Deepgram, Inc.
04 June 2026
Added
Gladia, Inc.
04 June 2026
Added
Groq Inc.
04 June 2026

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